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FAQ
What kind of photography do you specialize in?
We specialize in capturing candid moments and authentic expressions in lifestyle, portrait, family, couples, event, and drone photography/videography. Our work is about telling stories through images, with a focus on natural light and surroundings to create memorable, vibrant photographs. We also provide custom packages for brands, given our extensive work in the digital advertising space.
How do I book a session?
Booking is straightforward. Visit our booking page and fill out the contact form. We'll respond promptly to discuss availability, details, and any specific requests you may have.
What happens after booking a session?
We'll schedule a consultation to discuss your vision, preferences, and logistics such as location, timing, and what to wear. This ensures a personalized experience tailored to your expectations.
What is your cancellation policy?
Life happens, and we understand. For cancellations or rescheduling, please contact us as soon as possible to discuss.
What forms of payment are accepted?
Payments can be made via check, bank transfer, or digital payment platforms such as Venmo or Zelle.
What is a retainer fee?
A retainer fee holds your date and time for your shoot, this is non-refundable.
What are the next steps after we decide to book you?
A signed contract and deposit (50% of the package total) are required to reserve your date. The remainder of the payment will be due in full by the day of the shoot.
What should we wear for the shoot?
Opt for outfits that you feel comfortable and confident in, avoiding overly busy patterns. For group sessions, coordinating colors can create a cohesive look without matching exactly. We offer style recommendations before every shoot - so don't worry if this isn't your area of expertise!
Can you help us with choosing a location for the shoot?
Absolutely! Based on your preferences and the style you're going for, we can suggest a variety of scenic spots in and around Chicago, from urban to more natural settings. Joey has taken thousands of photos throughout the city and knows all the best spots!
How many people can be included in a Family session?
The standard package accommodates up to six individuals, but we're happy to tailor the session for larger groups. Please contact us for details and pricing for additional participants.
How far are you willing to travel for a session?
We are based in Chicago and typically cover the city and its suburbs. For locations beyond, a travel fee will likely apply.
Can I see a sneak peek of my photos?
A sneak peek is available within a week post-session, giving you a glimpse of what's to come!
When will I receive my final images?
The complete set of edited images will be delivered within 3-4 weeks via a secure online gallery, where you can view, share, and download your photos.
Can my photos be retouched?
All of the final images are professionally edited before they are sent to you. We don't provide unedited files to any of our clients as the editing is part of our service and contributes to the overall quality of our images! Our standard professional editing includes simple corrections such as removing small scars or blemishes, baby's dribble and distracting background objects. If you would like more complicated retouching, we can advise you on the time it will take to do retouching and the fee associated.
Can I purchase additional edited images beyond what is included in my package?
Yes, additional images can be edited and purchased. Contact us for pricing and details.
How will I receive my images?
Your photos will be available through Pixieset, an easy-to-use online gallery. From there, you can download high-resolution images and order prints.
What types of products do you offer?
In addition to digital files, we offer high-quality prints, custom albums, and wall art. These are perfect for decorating your home or as gifts for loved ones.
Can I share my photos online?
Absolutely! You're encouraged to share your photos with friends and family. Credit to @joeyhammerstudio when posting online would be greatly appreciated.